Privacy Policy

Our first priority is to safeguard the information that you provide us and that we must have to conduct your banking business. The confidence and trust you have in Flint Community Bank is our most important task. We recognize the importance of protecting YOUR privacy and information that identifies you: Name, Social Security Number, Tax Identification Number, Account Number, etc..

When you visit our website, the information we receive depends on what you do when you visit our website. The specific information we learn about you is safeguarded or disposed of as indicated below.

When you visit our informational website to read or download information from our web pages, you may view press releases; get general information on checking, savings, and certificates of deposit. We collect and store ONLY the following information about you: name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or a similar domain corresponding to your Internet Service Provider "ISP"); date and time you access our website; pages you may have visited on our site; and Internet address of the website from where you came to visit our website.

We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.

If you visit our website to use interactive banking tools such as financial calculators and self-tests:

You may be asked for personal information in order to complete the action that you requested. This information is NOT retained.

You may be asked for personally-identifying information in order to process your check order form or application. This information may be retained by us for processing and to facilitate decisions. Information you submit to us is treated no differently than any information you might provide in a written format such as a brochure application, reorder slip to order checks, or a letter.

We Want To Be Very Clear

We protect and safeguard the privacy of our on-line users, just as we do every customer that walks through our doors. We will use personal information ONLY to identify you, to communicate with you, and to help us answer your questions.

We will NOT sell personal-identifying information to a third party for the purpose of solicitation or provide personal information to a third party for its own use.

We sometimes send our customers information about our products and services. If you do not wish to receive this information, or if you believe that your personal information is incorrect, please contact us. We will investigate the situation and, if appropriate, update our records.

If you have any questions that are not answered in this section please contact us.

Security Statement

Please note that our main Web site does NOT have a secure connection. Therefore, our customers need to exercise caution when communicating with us via email. Please do NOT send or include sensitive customer information such as your social security number or account number in e-mail or through our online contact forms.

E-Mailing Flint Community Bank

If you identify yourself by sending an e-mail, you SHOULD NOT include any personal or confidential information. An e-mail is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth or account number.

ON-LINE Banking

The password protected, online-banking website is secure. This is where you may look up your account balance, conduct bill pay transactions and transfer money between your accounts. It uses the latest 128 bit encryption technology to protect you and your account information. You are encouraged to protect your password and NOT release it to anyone under any circumstances. You should change your password to at least eight (8) characters that include a number, a character, capital and small letters. When you are using our ON-Line Banking website and press CONTACT, then ADD A MESSAGE, you are using secure communications.

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